NHTSA Complaint #11628231 — 2018 FORD EXPLORER POWER TRAIN

Complaint Details

ODI Number	11628231
Vehicle	2018 FORD EXPLORER
Component	POWER TRAIN
Date of Incident	November 15, 2024
Date Filed	December 2, 2024
Mileage	84,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2018 Ford Explorer. The contact stated that while approaching a stop sign, the vehicle started shuddering while depressing the brake pedal. No warning light was illuminated. The vehicle was taken to a local dealer where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 84,000.

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