NHTSA Complaint #11628187 — 2018 JEEP WRANGLER

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11628187
Vehicle 2018 JEEP WRANGLER
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State SC

Consumer Description

= Customer states that when hitting a bump they have the typical jeep death wobble Conditions?= Found the vehicle to have play in all steering joints and the right front axle joint t9 have play. The vehicle has 31,000 miles on it and has never been in an accident. it started the "death wobble" Oct 2024. I traveled to Michigan, not realizing it was this bad, and it became worse over the course of our trip in November 2024. I was traveling at 70-75 mph on why and felt like it was going to fall apart. It took me slowing it down to stop the wobble. I took to a mechanic in Ionia, MI which I had a extended warranty and paid it. I was told it was fixed. They replaced Steering Tie Rod . . . Remove and Replace components as required to access and install materials and/or perform needed service. Retest and verify repair as required. Perform final road test where applicable. 68258761AE - SOCKET, Tie Rod 68258762AE - SOCKET, Tie Rod 68522992AA- SOCKET, Drag link inner 68260466AB - ADJUSTER ASSY, Steering Link 68258760AE - SOCKET, Drag link outer Front Axle. Outer Joint on "fixed" Friday, November 29, 2024. I was trying to leave to return to South Carolina on [XXX], and I went onto the interstate. I was not maybe 1/4 mile, and the "death wobble" started again. I had to get off at the next exit and go back to my Nieces house. I have to take it back to the mechanic shop on Monday, December 2, 2024. I am stuck here in Michigan, and I have a son whom I had to fly back to South Carolina to go to school. Who gets to pay for my expenses and my issues? who do I contact for all of this now that this issue is chronic.? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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