NHTSA Complaint #11628000 — 2016 FORD MUSTANG

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11628000
Vehicle 2016 FORD MUSTANG
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

I took my 2016 Ford Mustang to a local Discount Tire store to replace my front passenger seat tire. A few minutes after my car was pulled into the work Bay I was called to the front desk. The store supervisor advised me at that time that his technicians noted that my Lug nuts were swelling and would soon either burst causing my tire to potentially become dislodged or at the very least many garages would not be able to remove the lug nuts and ultimately the tire. He added that this was a common and known issue of Ford and there was even a potential class action suit regarding the issue. Of course the Supervisor's "fix" was to sell me a kit of replacement lug nuts which i Purchased at the cost of $95 dollars. I feel this is very dangerous and Ford should be responsible to reimburse me for the cost to replace inferior parts.

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