NHTSA Complaint #11490879 — 2016 FORD MUSTANG

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number 11490879
Vehicle 2016 FORD MUSTANG
Component WHEELS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

I stopped by Belle Tire, 11361 E Washington St, Indianapolis, IN 46229 to get my right rear tire leak repaired on my 2016 Mustang, and they informed me after struggling to remove the OEM lug nuts, that there have been several complaints and lawsuits with these type of lug nuts, due to the fact that the cap on these nuts swell or become distorted, which makes it impossible to remove with standard lug nut wrench. They recommended that I replace all lug nuts with the solid, one piece type nut, part number Dorman lug nut 611-007 @ $11 each, for a total of $235.40. I feel after many complaints with these OEM lug nuts, ford should be required to replace at no cost to the customer, or reimburse customers who have already replaced for safety reasons.

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