NHTSA Complaint #11627800 — 2019 NISSAN ROGUE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11627800
Vehicle 2019 NISSAN ROGUE
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Vehicle made high pitch whine noise from park to drive and reverse to drive and nuetral to drive can be heard on left driver side and slow upon acceleration. It feels boggy. When the sound initially started I took the vehicle to el cajon nissan where I was told there was no sound and they were unable to duplicate and that there was no code. When taken to kearney messa nissan in April of 2024 they diagnosed as cvt issue and replaced the transmission. I provided them with multiple videos of the vehicle making the sound. After the replacement the noise ceased and the acceleration was much quicker and smoother. As of now, the vehicle has begun making the sound again and is boggy. I have provided nissan with videos and have taken the car on a test drive and the technician did hear the sound but admitted it was faint according to him. I received a text from the technician today 11/26/24 stating the car was great and they drove it multiple times and heard no noise and experienced no power loss. But my car continues to have trouble accelerating and this continues to endanger me and others on the road. I am happy to provide the videos of the sound upon request.

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