NHTSA Complaint #11627657 — 2016 HONDA ODYSSEY

Brought brand new in 2016, our Honda odyssey has been well maintained by the dealer. Just hit 148k miles, and the check engine light started flashing - took it straight to the dealer. Said that we need the engine rebuilt for $4k replacing spark plugs and cylinders. Upon further research, this is a known issue with the VCM motors by Honda, and had a class action lawsuit for previous years of the odyssey- but when the lawsuit was done, our years had not reached over 100k miles yet. Honda service is saying there is now a software update to prevent this from happening again, when we replace cylinders, but why is this happening when we have brought it to the dealer for all maintenance and if there was a preventative fix for this, why wasn’t it done before damage was done to the engine? We are being given the run around, was offered $500 to buy our van, or pay the $4k+ to fix. Honda corporate is just going in circles not giving us answers and why this is being allowed to happen. This is my 4th Honda - 2nd to buy brand new- and this is making me question loyalty to the brand.