NHTSA Complaint #11627514 — 2016 ACURA TLX

The contact owns a 2016 Acura TLX. The contact stated while starting at an undisclosed speed, there was an abnormal knocking sound coming from the engine. There was no warning light illuminated. Additionally, the contact stated that while her son was driving at an undisclosed speed, the vehicle lost motive power. There was no warning illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed that the engine had failed and needed to be replaced. The vehicle was not repaired. The vehicle was towed to the dealer, where the long block and the torque converter were replaced. The contact later received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The contact made the manufacturer aware of the failure and filed a claim for reimbursement; however, the claim was denied because the recall was related to engine Damage from Connecting Rod Bearing Wear. The approximate failure mileage was 136,141.