NHTSA Complaint #11627493 — 2013 FORD F-150

I was recently driving on the freeway in the #1 lane when my 2013 F150 began to experience a loss of power. While traveling at 70 mph, I noticed that my transmission had shifted and was stuck in 5th gear. I continued to depress the accelerator with no response. I then felt a sudden jolt from the transmission shifting to a lower gear and continued to travel. There was no warning light indicating that the truck was experiencing a malfunction. On Nov 26th I took my truck to an authorized Ford dealership service department who performed a diagnostic test on the transmission who recommended an immediate transmission flush and service, which I scheduled immediately. While on scheduling the repairs to my vehicle I learned that there was a recall on the 2011-2013 Ford F150 trucks. I learned that NHTSA issued a recall on 2/11/2019 and 6/10/19 due to the component failure of the transmissions in those vehicles causing the loss of power while driving. Both of these recalls involved either electrical component failure or mechanical failure of the parts installed in each vehicle that involved the powertrain. I was never notified by the NHTSA or Ford Motor Corporation of the recalls on my vehicle. During a phone conversation with Ford I was told that there is no longer a recall on the 2011-2013 F150. I was also told by a representative of Ford that there is no record of Ford sending me notification of the time of the recall. Here are the recall numbers that I found: 1. 19V075000 2. 19V433000 3. 16V345000 Thank you for your consideration.