NHTSA Complaint #11627465 — 2018 JEEP COMPASS

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11627465
Vehicle 2018 JEEP COMPASS
Component ENGINE
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed, the engine overheated. The coolant temperature indicated that the engine was overheating. In addition, the contact became aware of smoke coming from the engine compartment. The vehicle was towed to the dealer; however, the contact was informed that the failure was not duplicated. The following day, the failure reoccurred. The vehicle was taken to two independent mechanics where the vehicle was diagnosed with engine failure. The contact was informed by both independent mechanics that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 60,000.

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