NHTSA Complaint #11627309 — 2023 RAM 1500
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11627309 |
| Vehicle | 2023 RAM 1500 |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NM |
Consumer Description
On 19 November 2024, immediately after dealer performed an oil change and accomplished recall 24V-653 and 24V729, on drive home vehicle engine shut off at a red light as normal (auto start/stop), but did not auto re-start. Had to power cycle in order to move truck. On 20 November 2024, vehicle engine shut off at a red light as normal (auto start/stop), but this time the SafeHold system engaged the parking brake and shifted the truck into park. The parking brake warning lamp illuminated. Truck would not move until the SafeHold system was manually bypassed. Surrounding traffic became impatient and took unnecessary risks to go around my truck that would not move. Immediately took truck to dealer for diagnosis and repair. On 22 November 2024, picked up truck from dealer with problem not repeatable, no repair performed. On 24 November 2024, exact same problem happened (vehicle engine shut off at a red light as normal (auto start/stop), SafeHold system engaged the parking brake and shifted the truck into park. The parking brake warning lamp illuminated. Truck would not move until the SafeHold system was manually bypassed). Surrounding traffic became impatient and took unnecessary risks to go around my truck that would not move
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