NHTSA Complaint #11627278 — 2020 HYUNDAI SANTA FE
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11627278 |
| Vehicle | 2020 HYUNDAI SANTA FE |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NC |
Consumer Description
While driving down the highway my car started slowing down and would not accelerate. All the lights came up on the dash board and would not let me accelerate. I had to merge 2 lanes to the shoulder on a busy highway where my car ended up dying and would not turn over. I was concerned for my safety and the speed limit was 70MPH and my car rapidly went down. After 5 minutes my car came back on and then immediately stopped working again. I had my car towed to the local Hyundai dealer where they said I would need a new engine on a 4 year old car. My make and model are in the recall for engine issues but my VIN # was not included. I spoke to Hyundai a few times and they stated there was nothing they can do and we needed to pay for the new engine.
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