NHTSA Complaint #11626980 — 2024 CADILLAC LYRIQ

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11626980
Vehicle	2024 CADILLAC LYRIQ
Component	ENGINE
Date of Incident	November 14, 2024
Date Filed	November 23, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

On or about 11/14/24 Car found completely dead and won't start in garage. Car had about 50% charge in main battery pack and 12V completely dead. Called OnStar service and they had vehicle taken to dealership on flatbed. GM app reports Vehicle Issues: "Electric Drive Unit, Lithium Ion Battery, Electric Drive Unit, and 12V battery require your attention now." Vehicle purchased on or about 8/18/24 and at time of failure car had about 385 miles. Car kept garaged when not in use in pristine condition. Dealer reports as of 11/23/24 they do not know the problem with the car. I have been without use of my only car since 11/14/24.

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