NHTSA Complaint #11626451 — 2020 GMC SIERRA 2500

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11626451
Vehicle 2020 GMC SIERRA 2500
Component POWER TRAIN
Date of Incident
Date Filed
Mileage 100,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MT

Consumer Description

The contact owns a 2020 GMC Sierra 2500. The contact stated while driving approximately 65 MPH, the vehicle lost motive power. The contact stated that he had not depressed the brake pedal. The contact was towing a 20-foot flatbed trailer with a load of lumber of approximately 4,000 lbs. in weight. The contact stated there was no warning light illuminated. The contact pulled over with the vehicle still running and attempted to shift into drive(D) and reverse(R); however, the vehicle failed to respond. The contact stated that after shifting into drive(D), several unknown warning lights were illuminated. The contact had the vehicle towed to a local dealer; however, the vehicle was not diagnosed or repaired. The contact researched online and related the failure to NHTSA Campaign Number: 24V797000 (Power Train). The manufacturer was informed of the failure. The failure mileage was approximately 100,000.

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