NHTSA Complaint #11626432 — 2020 RAM 1500
ENGINE AND ENGINE COOLING issue reported to NHTSA
Complaint Details
| ODI Number | 11626432 |
| Vehicle | 2020 RAM 1500 |
| Component | ENGINE AND ENGINE COOLING |
| Date of Incident | |
| Date Filed | |
| Mileage | 131,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MI |
Consumer Description
The contact owns a 2020 Ram 1500. The contact stated while driving 55 MPH, the vehicle began to shake violently, after which, the vehicle lost motive power. The engine stability warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the oil cooler, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 131,000.
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