NHTSA Complaint #11626338 — 2014 MERCEDES-BENZ C250 ELECTRICAL SYSTEM

Complaint Details

ODI Number	11626338
Vehicle	2014 MERCEDES-BENZ C250
Component	ELECTRICAL SYSTEM
Date of Incident	November 17, 2024
Date Filed	November 20, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

A known issue by many mB owners related to Steering Wheel Lock or ESL system. Car will not start due to a known defect related to a part installed inside the steering wheel preventing owners from starting car safely and to get to destination safely.

Related Complaints for the 2014 MERCEDES-BENZ C250

Other ELECTRICAL SYSTEM Complaints

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#11360128 — September 21, 2020 — STEERING LOCKS UP/KEY FOB IN IGNITION SAYS "REMOVE KEY" WITH NO START. EIS/ESL FAILURE

#11092850 — May 10, 2018 — TL* THE CONTACT OWNED A 2014 MERCEDES-BENZ C250W. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE BEGAN TO DECELERATE...

#11089644 — April 23, 2018 — I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE T...

#11089646 — April 23, 2018 — I PURCHASED MY USED CAR AT JERRY DAMSON 3/17/18 AND THIS CAR HAS BEEN AT THE MERCEDES DEALER STATING THIS IS UNABLE T...

Recent Complaints for the 2014 MERCEDES-BENZ C250

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#11690125 — ENGINE — September 27, 2025 — I was coming off the freeway on 9/25/25, and when I pressed on the breaks they completely locked up and would not bre...

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#11688424 — STEERING — September 19, 2025 — The "ESL Module" in this model is designed to unlock the steering and ignition when the vehicle key's passcode matche...