NHTSA Complaint #11626307 — 2017 CHEVROLET TRAX
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11626307 |
| Vehicle | 2017 CHEVROLET TRAX |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AZ |
Consumer Description
Around early Feb the engine started having issues. The vehicle would jerk and stall while driving and stopped in the middle of a busy street at a red light. And another time when going around a high traffic uphill turn. Around February 14 the car stopped on me and I had to have it towed to my mechanic and rent a vehicle so that everyone in the household could get to work and not lose our jobs. My mechanic confirmed that the turbo engine was failing just like it did in April of 2022. That time it was still covered under the manufacturer's warranty. In March I received a letter from GMC announcing issues with their Turbo Gas engine, stating all the issues I had experienced both times. I was directed to a GMC dealer near me, but they refused to fix the issue and instead told me they can "break my car down for $560 and then when they find the issue they would quote me a price for repairs." They refused to only order the turbo engine and repair it for free like the GMC letter stated. I have not been able to get the issue addressed.
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