NHTSA Complaint #11626253 — 2020 TOYOTA HIGHLANDER

The contact owns a 2020 Toyota Highlander. The contact stated while driving at approximately 65 MPH, the front lower bumper cover detached from the vehicle, causing debris to scatter onto the highway, while the damaged bumper cover was dragged underneath the vehicle. During the failure, the vehicle sustained excessive front-end damage, and damages to the undercarriage and fender liners. The vehicle was taken to the local dealer who confirmed that the failure was related to NHTSA Campaign Number: 23V720000 (Structure). The contact stated that the vehicle had experienced the failure listed in the recall. The vehicle was not yet repaired. The manufacturer was notified of the failure. The failure mileage was 51,260.