NHTSA Complaint #11626026 — 2019 BMW X5

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11626026
Vehicle 2019 BMW X5
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 68,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MA

Consumer Description

The contact owns a 2019 BMW X5. While the contact's wife was stopped and sitting in the drive-thru, the vehicle shut off. The vehicle was restarted; however, the vehicle failed to start as intended. In addition, the contact stated that the failure occurred while his minor children were inside the vehicle. The vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact received notification NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 68,000.

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