NHTSA Complaint #11625995 — 2023 FORD MAVERICK HYBRID

Loss of motive control ongoing issue. This is documented problem being investigated by NTHSA, R2Q4014. Functional issue: • Engine flips into Neutral unexpectedly. Vehicle coasts to a stop, where it flips into Park on its own. • Vehicle requires a restart to move gear out of Neutral. After restarting vehicle, vehicle can operate on limited power that maxes out at about 35 mph. Acceleration is dramatically reduced, gradually ramping up as the vehicle continues to drive — the acceleration pedal does not control speed. Coming to a complete stop while driving with the vehicle in this reduced power mode requires another gradual ramp up to speed, making typical street driving difficult because it may take 30-45 seconds for the vehicle to ramp up to adequate speed (ramp from zero to 35mph), frustrating other drivers behind he vehicle who may think the slow speed is intentional. • After the vehicle has sat powered down for a number of minutes, it can be started up again at full power. I have seen this refractory period as low as 15 minutes and as high at 45-ish minutes. This issue has happened to me multiple times, 9 as of last count. Ford has attempted a fix twice now, and the issue persists. I would be happy to discuss full experience and how Ford has responded, or rather not responded, with your investigative team. Thank you for looking into this issue.