NHTSA Complaint #11681949 — 2023 FORD MAVERICK HYBRID

The contact owns a 2023 Ford Maverick. The contact stated that while driving approximately 65 MPH, the check engine warning light illuminated, and the "Service Engine Immediately" message was displayed. The contact stated that the vehicle started losing motive power. The accelerator pedal was depressed, but the vehicle decelerated to 5 MPH. The contact stopped and had the vehicle towed to a dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The contact stated that the failure reoccurred. The contact used a handheld scanner and retrieved DTC: P1061 (Faulty Rod Bearing). The vehicle was towed to the same dealer, but the dealer was unable to duplicate the failure. The vehicle was not repaired. The contact stated that the failure reoccurred, and the vehicle was towed to the same dealer where it was determined that the long block needed to be replaced. The vehicle was not repaired. The contact spoke with a mechanic and was informed that the failure was related to Customer Satisfaction Program: 23N06 (Long Block Replacement). The manufacturer was contacted for confirmation that the vehicle was covered under the CSP; however, the contact was informed that the vehicle was not covered under the CSP. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 80,000.