NHTSA Complaint #11625829 — 2018 HONDA ODYSSEY

The contact owns a 2018 Honda Odyssey. The contact stated while driving approximately 20-25 MPH uphill with the windows down, the contact heard a knocking or tapping sound coming from the engine compartment. The vehicle was taken to the dealer for an oil change and the dealer confirmed hearing the tapping sound. The vehicle was not diagnosed or repaired. The vehicle was taken to another dealer, Lia Honda Williamsville Auto Repair & Service Center (4891 Transit Rd, Williamsville, NY 14221); however, the knocking sound was not heard. The vehicle was not diagnosed or repaired. The contact had heard the sound approximately 3 more times. The manufacturer was not made aware of the failure. The failure mileage was 115,000.