NHTSA Complaint #11625770 — 2020 HONDA PILOT
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11625770 |
| Vehicle | 2020 HONDA PILOT |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NH |
Consumer Description
Approaching a 4 way intersection and traffic lights. I applied my brakes to stop as the light turned red. With my right foot on the brake and the engine stopped while waiting for light to change. When the light turned green, I took my foot off the brake and started to press the gas pedal to continue traveling out of the intersection. The engine did not restart and I looked at the dash and saw my indicators were on and the transmission had gone into neutral mode. I tried repeatedly to get the car to engage into drive mode with no success. A 18 wheeler behind me started to lay on his horn to get me to move. I tried to get my transmission to engage in drive again, then park but nothing happened. I had no control. I next put my hazard lights on. The only thing I could think to do in this situation was to try to shut off the car by pressing the start/stop button. All the cabin lights and indicators went dark. I then prayed as the vehicles behind me and around me blared their horns and tried to get around me. Thank God, when I pressed the start button I heard he engine start and my indicator lights came on and I was in park. I pressed the drive mode and was finally able to get out of the busy intersection. I continued on my way without any other problems.
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