NHTSA Complaint #11625566 — 2021 FORD ESCAPE HYBRID
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM issue reported to NHTSA
Complaint Details
| ODI Number | 11625566 |
| Vehicle | 2021 FORD ESCAPE HYBRID |
| Component | ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM |
| Date of Incident | |
| Date Filed | |
| Mileage | 46,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | MA |
Consumer Description
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was inspected, it failed the emissions inspection. The vehicle was taken to a local dealer where it was diagnosed that the communication module was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The contact became aware of customer satisfaction 22n15 as a probable cause for the failure. The approximate failure mileage was 46,000.
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