NHTSA Complaint #11625554 — 2018 HONDA ODYSSEY

The contact owns a 2018 Honda Odyssey. The contact stated while driving approximately 35 MPH, the engine made an abnormal knocking sound. The vehicle was taken to the dealer, where it was diagnosed that the timing belt had failed and needed to be replaced. The timing belt was replaced; however, the failure persisted. The dealer determined that the connecting rod bearing in the engine needed to be replaced. The dealer informed the contact that the engine needed to be taken apart to perform the repair. The vehicle was not repaired due to the cost. The contact related the failure to NHTSA Campaign Number: 23V751000(Engine and Engine Cooling). The manufacturer was notified of the failure and informed the contact that the repair could not be covered under the recall because the VIN was not included. The failure mileage was approximately 86,470.