NHTSA Complaint #11625521 — 2020 TOYOTA COROLLA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11625521
Vehicle	2020 TOYOTA COROLLA
Component	ENGINE
Date of Incident	May 20, 2024
Date Filed	November 15, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

There is a problem with the bypass control heater valve of my car Corolla Toyota 2020 It says i have to replace it but it's still running good. I research what this part is about and it says that this is a malfunction in all the Toyota Corollas and RAV4 2019-2021. The message "engine maintenance required" doesn't go away and it doesn't let me see the mile percentage when driving. This problem has been confirmed by a mechanic who installed the tablet and run a test to see what's wrong with it. The car has not been checked by insurance because of this manufacturer malfunction. This all started happening 6 months ago and haven't found a way to replace it and dealership charges over 800 dollars for a mistake Toyota made on all Corollas line. Please help me find a solution. Thank you!

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