NHTSA Complaint #11625410 — 2023 NISSAN MURANO

On [XXX] I was driving back down [XXX] , stopped at red light and when light changed to green, I proceeded to take off and as I got under the interstate overpass my vehicle abruptly started slowing down as if it was going to shut completely down and the panel in the dash turned red with a symbol of a car. There was a vehicle coming directly behind me and I am thankful they were not following me closely because it may have caused them to hit me from behind. A few seconds later the vehicle picked up speed and the red warning light disappeared quickly. 11/11/24 I made a call to Nissan Consumer Affairs to create a case (case#[XXX]) and representative opened and closed the case without escalating to a specialist for review. On 11/13/24 I took the Vehicle into a Nissan Dealership to perform a diagnostic on the vehicle and no code was found. I was told to bring the vehicle back in for a full day to troubleshoot. With all of the safety features this vehicle has, I thought issues like this would be recorded. I asked the service advisor if anyone else has reported this issue and he stated not on the 23 Murano but have received reports of other Nissan vehicles just shutting down. This could have been a very bad situation and Nissan Consumer Affairs did not seem to care when this issue was brought to their attention. Also have reported issue with brake pedal squeaking and wheel slipping when making short turn on driver's side. Issues are never found by the dealership in most cases, until the warranty runs out which is very short (3yrs 36,000). I attempted to upload document to support my trip to dealership, but received message that file is too large. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)