NHTSA Complaint #11625325 — 2015 FORD EXPLORER

The contact owns a 2015 Ford Explorer. The contact stated that the camera was blank at times. While reversing, the image was transposed and flipped. There were no warning lights illuminated. There was a message to contact the dealer. The vehicle was taken to the local dealer, who informed her there was no recall coverage. The vehicle was not diagnosed or repaired. The manufacturer was contacted, who referred to the NHTSA hotline. The failure mileage was 69,000.