NHTSA Complaint #11625293 — 2017 FORD FUSION

The contact owns a 2017 Ford Fusion. The contact stated when starting the vehicle from a cold start the vehicle was vibrating and idling roughly. The contact stated that the failure was a recurring failure. The contact stated that while driving at approximately 35 MPH the vehicle was again running roughly and he was smelling the odor of coolant in the passenger cabin. The contact stated that the check engine and "high coolant temperature" warnings had been illuminated. The contact drove the vehicle to a local dealer. The vehicle was diagnosed and the dealer determined that coolant had intruded into the engine block and the engine needed to be replaced. The vehicle was not repaired. The contact was advised by the dealer that this was a known engine failure. The manufacturer was informed of the failure. The failure mileage was approximately 106,000.