NHTSA Complaint #11625122 — 2018 FORD F-250

My sunroof is broken and in operatable, and the glass will not close all the way keeping the inside of the vehicle open to the elements. The noise is also very loud when traveling on the freeways. Ford quoted me $5000 to repair the system. The service advisor told me the Ford went with a different manufacturer because the parts kept braking from the old manufacturer. The advisor also told me that they would need to replace everything from the motor, tracks, etc., because of their change in manufacturing. If Ford knows that the parts are defective, why isn't there already a recall on this system?