NHTSA Complaint #11619181 — 2018 FORD F-250

Our 2108, Ford F-250, Lariat model with extended cab, the sunroof brackets (plastic) broke and the sunroof can not be opened or closed, and became loose. The brackets that hold the glass in place are made of plastic and they deteriorated to the point where they would no longer hold the glass in place. This is possibly a safety concern as the glass may detach from the roof and cause injury in the cab, or possibly fly off and impact oncoming vehicles or vehicles behind the F250. These brackets should not be made of plastic due to the very large glass sunroofs weight. This is a known problem as indicated by many others on youtube.com, and other online website postings. Our F250 was taken into our local Ford dealership service department and upon inspection the tech indicated that both sides of the plastic arm brackets were broken and the window was non-operable. As per technicians official vehicle report it required replacement of FL3Z 1651070 E :GUIDE. Cost was $945.47 to replace plastic brackets which will more than likely break again after minimal strain due to the heavy weight of the glass sunroof.