NHTSA Complaint #11625108 — 2023 HONDA ODYSSEY

STEERING issue reported to NHTSA

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Complaint Details

ODI Number 11625108
Vehicle 2023 HONDA ODYSSEY
Component STEERING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MO

Consumer Description

I have a 2023 Honda Odyssey van. The van has been modified for me to drive from my wheelchair. The steering wheel has been locking up eight times when driving. It won’t out let me go straight or turn left or right. This happens when I come to a stop. It happened twice when driving. The wheelchair modifications company southern mobility said they fixed many times but it still have the steering wheel lock up. Now they are telling me it’s the Honda’s fault. Honda said it’s the van modification fault. Honda said they can look at it for $150 a hour. I am very frustrated and very concerned. I am in a wheelchair, my daughter is in a wheelchair, and I need to take my mom to dr appointments. I feel like my life is in despair l

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