NHTSA Complaint #11620602 — 2023 HONDA ODYSSEY

The contact owns a 2023 Honda Odyssey. The contact stated while driving at 60 MPH and attempting to make a left turn, there was an abnormal clicking noise coming from the vehicle. The contact mentioned the failure would be present when making a left turn when driving at any speed. The vehicle was taken to the same dealer on several occasions where the failure was not determined due to being unable to be replicated. On a most recent occasion, the vehicle was taken back to the same dealer where it was diagnosed that the driver-side strut failed and as a result both the driver and passenger side struts needed replacement. The vehicle was not repaired due to costs. The manufacturer was notified of the failure and informed that the vehicle was out of warranty but offered a discount. The approximate failure mileage was 40,000.