NHTSA Complaint #11625031 — 2018 HONDA ODYSSEY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11625031
Vehicle 2018 HONDA ODYSSEY
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

Issue-1 High pressure fuel pump in the engine bay (no the fuel pump that was recalled for some VINs) failed at 88000 miles. There was a loud motorcycle exhaust kind of sound coming from the engine bay , which is more audible from inside the cabin than from the engine bay itself. Took it to service center for a 1500$ replacement. Wrote to Honda customer care , but they rejected by claim and goodwill refund saying there is not recall for this item. It is example of poor quality of Honda these days especially with this 2018 Nine speed model. Issue-2 MAJOR SAFETY ISSUE. The vehicle doesn't accelerate while moving from a complete stop or turning into a busy intersection , making us prone to big Collison from oncoming traffic. The vehicle lags for 3-5 seconds before it accelerate rapidly. This is an ongoing issue with this model which Honda ignores and is a disaster waiting to happen. NHTSA should look into this and recall all HONDA 2018 9 SPEEED ODYSSEYS to fix this issue. It is been 6 years and Honda comfortably ignoring this safety hazard especially for a vehicle meant for kids.

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