NHTSA Complaint #11625006 — 2020 RAM 1500

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT issue reported to NHTSA

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Complaint Details

ODI Number 11625006
Vehicle 2020 RAM 1500
Component SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident
Date Filed
Mileage 57,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

The contact owns a 2020 Ram 1500. The contact stated while driving approximately 40 MPH, there was a dip in the road and the upper ball joint came out of the socket and the tire was pushed under the vehicle. The vehicle slid approximately 100 ft and came to a stop. The vehicle was towed to a dealer where it was diagnosed that the brake line, both control arms, and the trans axle needed to be replaced. The vehicle was not repaired. The vehicle was then towed to another dealer where it was diagnosed and determined that the brake line, lower control arm, and the trans axle needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 57,000.

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