NHTSA Complaint #11624980 — 2015 FORD ESCAPE

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	11624980
Vehicle	2015 FORD ESCAPE
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 5, 2024
Date Filed	November 13, 2024
Mileage	64,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

The contact owns a 2015 Ford Escape. The contact stated that upon taking the vehicle to the dealer for an oil change, the contact was informed that there was coolant intrusion into cylinder #1. The contact was then informed that the engine needed to be replaced. The manufacturer was notified of the failure but offered no assistance. The contact was referred to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was approximately 64,000.

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