NHTSA Complaint #11624975 — 2013 CHRYSLER TOWN AND COUNTRY

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11624975
Vehicle 2013 CHRYSLER TOWN AND COUNTRY
Component ENGINE
Date of Incident
Date Filed
Mileage 171,955 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 40 MPH, the check engine warning light illuminated. The contact also stated that the vehicle hesitated with an engine misfire. The vehicle was taken to independent mechanic and was diagnosed with cylinder #4 misfire. The spark plug and ignition coil was replaced; however, the failure persisted. The vehicle was taken to the dealer and the dealer declined to repair the vehicle under TSB: 09-002-14 (Cylinder leakage). The dealer referred the contact to Chrysler Customer Care for assistance. The manufacturer was notified of the failure. The failure mileage was 171,955.

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