NHTSA Complaint #11624958 — 2017 FORD EXPLORER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11624958
Vehicle 2017 FORD EXPLORER
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OH

Consumer Description

I was driving , when I heard a strange noise. Luckily I was about a mile from work. I listened more, Checked my check engine lights, as I was passing the local ford dealership. They were not on. I proceeded to the stop light. My car began to miss. I had just put gas in, I assumed it was bad gas, still no engine lights. I made it 3 blocks it started missing bad, going through an intersection. Now its making a bubbling noise. No check engine, but the heat gage is half the way up. I stop in a driveway. put it in park for 15 minutes, to cool it down. I restart my car, I move it 4 yards to park along the street. Now my car will not move at all. We had it towed to the dealership. My engine is ruined. I did not drive my car more then a mile after the noise of what the dealership said, was system blowing up, that's in the engine. As a result this has blown my engine and I now need a new one. We had just been on vacation from Ohio to the Sault Saint Marie, Michigan. My husband checked fluids, added a little of both oil and Antifreeze before we left on Oct 17, 24. There was no antifreeze in the oil or oil in the antifreeze. We were only back a day when this happened . When the radiator blew up, it never set off my check engine lights. Even when the vehicle could no longer move, there were no check engine lights on. My vehicle was making a bubbling sound, yet my hot gages never went completely to hot. At the most the were about 3/4 of the way. The radiator blew and in a few short minutes my engine completely locked, this happening within a mile. Lucky for me, I was in a small town, when it occurred. Its been 3 weeks and I am still waiting on an engine. I have been told its because so many of the explores are having the same issue. I have to come up with 10,000.00 to replace the engine of a vehicle I still owe on. It just turned 100,000 miles in Michigan

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