NHTSA Complaint #11699428 — 2017 FORD EXPLORER
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11699428 |
| Vehicle | 2017 FORD EXPLORER |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | 73,838 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CA |
Consumer Description
The contact owns a 2017 Ford Explorer. The contact stated that upon taking the vehicle for an annual smog check, the check engine warning light was illuminated on the instrument panel. The vehicle was taken to the dealer, where a diagnostic test was performed. The diagnostic showed that the VVT (Variable Valve Timing) connected to the timing phasers had fractured and needed to be replaced. The contact was provided with an estimate for the repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 73,838.
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