NHTSA Complaint #11624881 — 2017 HONDA CR-V

Experienced a continuous "sticky steering" problem at about 50K miles, causing a potentially dangerous condition at moderate to highway speeds. Extra force was required to steer away from the center and a slight clicking noise could be heard when the steering wheel was moved. On 5/31/24, the dealer diagnosed the problem per safety recall service bulletin 18-103 and stated that the EPS steering gearbox needed to be replaced. However, our VIN # was not included in the recall and we had to pay for the repair. The part was on backorder and was not received and installed until 9/10/24.