NHTSA Complaint #11624875 — 2017 HONDA PILOT

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11624875
Vehicle 2017 HONDA PILOT
Component ENGINE
Date of Incident
Date Filed
Mileage 101,436 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

Vehicle started making loud banging noises. Took to local independent mechanic. He said the engine rod bearing is bad and vehicle is unsafe to drive and could cause an accident if completely fails while driving. The car is available at my house. Called Honda of Bartlesville when engine light initially came on with code for engine problem and when I showed up, the one I talked to on phone acted like I never called about it then hid in the back room and wouldn't come out. The car was 150 miles from end of warranty. To drive it there it was over warranty, and this was discussed on phone call. The car was inspected by local mechanic. The first sign was around 50K miles and periodically come on. The dealership wouldn't do anything about it and ignored it when I discussed it. Car now has about 100 miles and is sitting in my driveway as I try to figure out what to do with it. The dealership new there were problems and avoided me and from what I am finding out, others. The mechanic had 4 other pilots same model behind his shop & said Honda's aren't what they used to be.

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