NHTSA Complaint #11624794 — 2018 FORD F-150

The contact owns a 2018 Ford F-150. The contact stated that upon starting the vehicle, the vehicle began to vibrate abnormally. The contact turned off the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed failures with the camshaft and timing chain, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V444000 (Power Train), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 112,000.