NHTSA Complaint #11624494 — 2017 ACURA MDX

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11624494
Vehicle	2017 ACURA MDX
Component	ENGINE
Date of Incident	October 29, 2024
Date Filed	November 11, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

At approximately 136,000 miles, my 2017 Acura MDX developed a loud ticking/knocking noise. Despite being well-maintained with verified clean and sufficient oil, both an independent shop and Anderson Honda of Hunt Valley, MD, confirmed a bottom-end failure, requiring a full engine replacement. This failure left my wife and children stranded on the road with extremely limited power, placing their safety at risk as they struggled to move out of the roadway. Acura corporate and the original dealership provided no assistance, forcing us to trade in the vehicle at a significant financial loss. The problem was reproduced by both an independent service center and dealership, with no prior warning lights appearing.

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