NHTSA Complaint #11624433 — 2021 TESLA MODEL Y

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL issue reported to NHTSA

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Complaint Details

ODI Number 11624433
Vehicle 2021 TESLA MODEL Y
Component FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

To Whom It May Concern: I am writing to report yet another dangerous incident of phantom braking in my Tesla vehicle. As a Tesla owner who has previously filed multiple complaints about this issue, I am deeply concerned and frustrated by the lack of resolution to this potentially life-threatening problem. Today, I experienced a terrifying phantom braking event that nearly resulted in a catastrophic accident. I was driving on a completely empty road with no traffic in sight - no vehicles behind me, none in front, and none approaching from any direction. Suddenly, without any apparent trigger, my Tesla aggressively applied the brakes, violently decelerating from approximately 25 mph to just 3 mph in a matter of seconds. This abrupt and unnecessary braking action caught me entirely off guard. The force of the deceleration threw me forward, and I narrowly avoided losing control of the vehicle. Had there been any traffic behind me, I have no doubt this incident would have resulted in a severe rear-end collision. The frequency and unpredictability of these phantom braking events make me feel unsafe every time I get behind the wheel. It’s only a matter of time before one of these incidents leads to a serious accident or fatality. Despite multiple reports to both Tesla and NHTSA, this critical safety issue remains unresolved. I implore NHTSA to take immediate and decisive action to address this problem. The safety of Tesla drivers, their passengers, and other road users is at stake. Please investigate this issue thoroughly and compel Tesla to implement a permanent fix for the phantom braking problem. Your swift action on this matter is crucial to prevent potential tragedies on our roads. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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