NHTSA Complaint #11624393 — 2023 VOLKSWAGEN GTI
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11624393 |
| Vehicle | 2023 VOLKSWAGEN GTI |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | GA |
Consumer Description
I have a 2023 VW GTI with a manual transmission. It has a feature called "Hill Hold Assist", where it enables the parking brake when you are uphill and at a stop, at a red traffic light, for example. The issue is the feature does not disengage the parking brake for about 3 seconds after you engage the gas to begin moving the car. It basically holds the car for too long when you are trying to get moving. This feature has become more of a hinderance and safety concern, than an assistance: 1) Almost rear ended by another car as the Hill Hold Assist would not disengage at a traffic light 2) The amount of gas and clutch use while the car is being held in place while engaged negatively impacts the longevity of the clutch 3) In the case of an emergency, I am unable to move the vehicle when I need to - this is most concerning. This function would not be an issue if there was a way to disable "Hill Hold Assist", or reduce the time it takes to disengage, but unfortunately Volkswagen did not include a way to disable or adjust this feature in the vehicle's software. I previously had a 2018 GTI, manual transmission, with the same feature. It was far less aggressive, and it could be disabled if needed. Please consider this a safety concern and address with Volkswagen of North America, as I have made several calls to VW with no resolution. Many other VW Gti drivers have concerns about this feature as well. Thanks, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Related Complaints for the 2023 VOLKSWAGEN GTI
Recent Complaints for the 2023 VOLKSWAGEN GTI
#11672049
POWER TRAIN
Acquired this vehicle at 6,800 miles. At about 10k miles the clutch went out and had to be replaced. This should have...
#11663484
UNKNOWN OR OTHER
Hill hold assist takes exactly three seconds to release automatically. However, this has resulted in drivers behind t...
#11641871
SERVICE BRAKES
The hill assist feature causes the vehicle to stall due to long hold times. It's caused me to back up traffic numerou...
#11632262
ENGINE
VW has implemented a so-called and unwanted safety feature called "Hill Assist" which locks the brakes on manual tran...
#11632262
POWER TRAIN
VW has implemented a so-called and unwanted safety feature called "Hill Assist" which locks the brakes on manual tran...