NHTSA Complaint #11624357 — 2017 KIA SORENTO

Driving down the interstate to pick my children up from school and all of a sudden the car made a weird bubbly grinding sound and stopped accelerating. I had to pull off and park as the car would not go any further. My vehicle has had regular maintenance and oil changes since I purchased it. I had in fact just put a full quart of oil in it. The first mechanic stated that there was metal shards in the oil. In between oil changes, I have to add several quarts of oil because it seems to just disappear. There’s no oil leak yet the oil would be almost completely gone not even a full month after a complete oil change. My car has currently been sitting at the Kia dealership for a lot now waiting for repair. I paid for the extended warranty yet. Kia is dragging their feet and won’t even offer me a rental car while I wait for my car to be repaired, no one returned my calls. No one updates me on what’s going on. I am fed up.