NHTSA Complaint #11624305 — 2018 CHEVROLET TRAVERSE

After I purchased the vehicle in 2021 I noticed there was a shuddering feeling when accelerating at speeds below 40mph. I found the service bulletin and the dealership flushed the transmission fluid and reprogrammed the transmission. Issue seemed to be resolved, but on 11/4/24 I was pulling my car out of a parking lot after being parked 4 hours and when shifting from park to drive the car lurched forward and made a loud clunking sound. There were no lights on so I drove onto the highway and shortly after the check engine light came on and I could not accelerate above 50 mph. I limped the car to a nearby dealership and they indicated that the transmission was shot and needed to be rebuilt or replaced. It is currently in the shop waiting to be rebuilt. The total cost is around $5,500. Between both transmission incidents I also had an issue with the shift to park and service stabilitrak warning lights. That was fixed before warranty expired, but I am now out of warranty and need to pay out of pocket. Called Chevrolet corporate and was told they'd look into offering financial relief but still haven't heard back from them despite the case being escalated. This is a known issue and is a risk to driver safety. There should be a recall and all expenses should be reimbursed!