NHTSA Complaint #11624257 — 2015 NISSAN SENTRA

The contact owns a 2015 Nissan Sentra. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the vehicle jerked, and the contact noticed an abnormally loud sound. The vehicle was taken to an independent mechanic where it was diagnosed CVT failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure. The contact referenced an undisclosed recall; however, the VIN was not included in the recall repair. The dealer advised the contact to contact the NHTSA Hotline to report the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.