NHTSA Complaint #11624158 — 2018 CHRYSLER PACIFICA ENGINE

Complaint Details

ODI Number	11624158
Vehicle	2018 CHRYSLER PACIFICA
Component	ENGINE
Date of Incident	September 25, 2024
Date Filed	November 8, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

REPAIR ORDER DATE: 11/04/2024 MIKE PERRY CHRYLSER/NACOGDOCHES PROBLEMS: SHAKING WHILE IDLING/STOP-START NOT WORKING ACTIONS TAKEN: REPLACED SUPPORTS AND MOUNTS ENGINE SUPPORT – $105 TRANS MOUNT – $274 ENGINE MOUNT – $155 PARTS - $535 LABOR - $600 TOTAL - $1191 REPAIR ORDER DATE: 10/14/24 - MIKE PERRY CHRYSLER/NACOGDOCHES PROBLEMS: CHECK ENGINE LIGHT ON/ENGINE MISSING ACTIONS TAKEN: REPLACED GASGETS, GASGET FLANGE, CAMSHAFT, THERMOSTAT GASGET - $250 GASGET – $120 GASGET EXHAUST FLANGE - $43 CAMSHAFT INTAKE - $572 ANTIFREEZE COOLANT - $53 THERMOSTAT - $122 PARTS - $1014 LABOR - $3752 TOTAL - $5129 REPAIR ORDER DATE: 10/02/24/SOUTHERN CHRYSLER LUFKIN ISSUE: CAR WOULDN'T START ACTIONS TAKEN - REPLACED STARTER AND BATTERY FUSE FUSE BOX - $202 LABOR - $636 TOTAL - $855 REPAIR ORDER DATE: 9/25/24 /MIKE PERRY CHRYSLER /NACOGDOCHES ISSUE: CHECK ENGINE LIGHT ON ACTIONS TAKEN: REPLACED SPARK PLUGS AND COILS IRIDIUM IX - $15 IGNITION COIL SET - $274 LABOR - $300 TOTAL - $710 SERVICES FROM 9/25/2024 THROUGH 11/04/2024 *Approximately 6 weeks TOTAL EXPENSES $7,855

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