NHTSA Complaint #11624028 — 2022 ALLIANCE RV PARADIGM

The contact owns a 2022 Alliance RV Paradigm. The contact stated while driving at various speeds, the front passenger’s side awning slid out unintendedly. The manufacturer was notified of the failure and the contact was referred to a dealer. The dealer inspected the RV and informed the contact that the failure was related to structural damage. The manufacturer contested the dealer's findings and referred the contact to another dealer. The second dealer also confirmed that the failure was related to structural damage caused by the wall studs fracturing from the RV steel subframe. The RV remained in the possession of the dealer unrepaired. The failure mileage was approximately 15,000.