NHTSA Complaint #11624001 — 2018 CHRYSLER PACIFICA ELECTRICAL SYSTEM

Complaint Details

ODI Number	11624001
Vehicle	2018 CHRYSLER PACIFICA
Component	ELECTRICAL SYSTEM
Date of Incident	May 6, 2024
Date Filed	November 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

Vehicle just dies when you brake. This has now happened twice. Once in May 2024 and now Oct 2024. You have no steering and cannot be put into neutral or park. Must pull neutral cord to get pushed out of road. No codes pull up other than the neutral cord used. In May 2024 towed to dealer and they replaced starter but could not find anything else. In Oct 2024, took it to an independent car place and he could not find anything wrong, just re-boot computer. This is very dangerous; this is a handicap van modified for a wheelchair person to be put in through the back of the van. If I get hit in the back, I can't get my son out of the van. Extremely unsafe! I know the 2017 Chrysler Pacifica's were recalled for this and I believe the powertrain control module software was updated or the chip was replaced. This needs to be recalled for the 2018's also.

Related Complaints for the 2018 CHRYSLER PACIFICA

Other ELECTRICAL SYSTEM Complaints

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#11710733 — January 13, 2026 — On October 31, 2020 (before our purchase of the van) the previous owner had to take the van to Chrysler for hesitatio...

#11708188 — January 1, 2026 — Car will not start with push button and/or key fob push. Problem started 10 months ago with dead stop/start battery. ...

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Recent Complaints for the 2018 CHRYSLER PACIFICA

#11719421 — STEERING — February 20, 2026 — electronic stability control light came on and car shook. states I need to service it.

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#11718786 — POWER TRAIN — February 18, 2026 — The contact owned a 2018 Chrysler Pacifica. The contact stated that while in reverse(R) and reversing into a parking ...

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